Recycling FAQ
Will my garbage and recycling get picked up on holidays?
Yes, with the exception of Christmas Day and New Years Day. Garbage and recycling pick-ups are one day late following Jan 1st or Dec 25th, if the holiday falls on a weekday.
Is the Transfer Site open on holidays?
No, the Transfer Site is closed on all major holidays.
I forgot to put my garbage out. Now what?
Call our office as soon as possible. You have the following options:
- Bring your garbage to the Transfer Site during office hours-No charge
You must receive a slip from the office to dump your garbage at the Transfer Site at no charge.
- Set out extras next week-No Charge
You must call our office before your next pick-up day or you may be charged a fee for each extra bag of garbage left next to the cart.
I have more garbage than will fit in my cart, what should I do?
- We will pick up extra bags of garbage left next to your cart. You will be charged a fee for each extra bag.
- If you have larger items that won't fit in the cart, please call our office to arrange for pickup.
- You may request a larger cart size if you have extra garbage every month.
- You can reduce the amount of garbage that you generate by buying in bulk, avoiding single use or disposable items, and recycling. Learn what is accepted in our recycling program and use it!
The driver left a note saying my yard debris cart is too heavy. What should I do?
The arm on the truck cannot lift a cart that weighs more than 220 pounds.
If your cart is too heavy to lift:
- Please remove at least one third of the contents of the cart and any unacceptable items (i.e. dirt, sod, rocks, stumps, or lumber) before calling us to request a call back.
- Talk with your neighbors; they may be willing to let you put properly prepared yard debris in their carts.
Often, dirt or sod is what makes the cart too heavy. Dirt and sod cannot be composted and are not accepted in our yard debris program. When weeding, please shake as much dirt off the roots as possible. You must remove all dirt, sod, rocks and other unacceptable items from the cart before we can service it as yard debris.
I forgot to put my recycling or yard debris cart out. Now what?
Call our office as soon as possible. You have the following options:
- Bring your recycling or yard debris to the Transfer Site during office hours-no charge.
You must receive a slip from the office to dump your yard debris at the Transfer Site at no charge.
I have more recycling or yard debris then will fit in my cart, what should I do?
All recycling and yard debris must fit in your cart. Cart lids must close. We will not pick up extra recycling or yard debris left outside of the cart.
- You may bring extra yard debris to the Transfer Site, fee applies.
- You may bring extra recycling to one of our Recycling Depots at no charge.
- Talk with your neighbors, they may be willing to let you put properly prepared recyclables or yard debris in their carts.
- You may request an extra yard debris or recycling cart for a fee. Extra carts are not available on a short term basis.
My Cart stinks. Can I have another one?
It is the customers' responsibility to regularly clean their cart.
Can I pay my bill online?
Yes! You can now pay your monthly Garbage Service bill online using our secure Pay Pal account!
How else can I pay my bill?
You may use the return envelope provided with your bill to mail a check or money order to Newberg Garbage Service, PO Box 1000, Newberg, OR 97132
You may drop a payment off at our office located at 2904 S Wynooski Rd, Newberg OR 97132. The NGS office accepts cash, check, money order, and all major credit cards.
We accept credit card payments over the phone during office hours.
There is an after hours payment slot in the office door if you arrive after the office is closed. Payments left after hours will be posted the next business day.
You may request an automatic withdrawal from your checking or savings account. Please contact us to set up this payment option.
When do you mail bills?
We mail bills on the first day of each month. Our billing cycles include monthly and bi-monthly bills.
When is my bill due?
Payment is due on last day of the month that you are billed.
What are the other charges on my bill?
If your service is dropped for nonpayment, you will be charged a reinstatement fee. You will be charged a cart redelivery fee if your account was sent to collections. If you put out extra garbage or your cart lid does not close completely, you may be charged an extra debris charge. If your check or ACH payment is returned due to insufficient funds, a returned check fee applies.
Why was my service stopped?
Your account will be considered past due if we do not receive payment in our office on or before your due date. If payment is not received by the 15th of the month following your due date, your service will be stopped on the 16th of that month. We recommend that all late payments be made at our office or by phone. A reinstatement fee applies to all accounts that are dropped for nonpayment.
Why should I recycle?
- It helps keep our air and water clean.
- It conserves natural resources such as timber, water and minerals.
- It helps preserve valuable land for farming, recreation and wildlife.
- It saves energy and decreases emissions of greenhouse gasses.
- It protects U.S. manufacturing jobs and increases U.S. competitiveness
- It prevents pollution caused by manufacturing products from virgin materials.
- It is easy and it makes you feel proud to be doing your part.
- We have a responsibility to our children to keep Oregon clean and healthy.
What happens to my recycling after it leaves the curb?
All of the recycling that Newberg Garbage & Recycling Service collects is hauled to a Material Recovery Facility, called a MRF. There, the recyclables are sorted by type: paper, plastic, tin, or aluminum and sold to processors and manufacturers who use the materials to make new products.
Why can't I put glass in my mixed recycling cart?
Glass is easily broken during the collection process. When glass breaks inside your cart or in our recycling truck, the small pieces mix with the recyclables and contaminate the entire load. Therefore, the MRF's won't accept recycling that has glass mixed in.
What can I do with my glass?
We provide several recycling depots in and around Newberg for you to drop off glass bottles and jars. See our Depot Recycling section for more information.
How does my yard debris get recycled?
All of the yard debris Newberg Garbage & Recycling Service collects is hauled to a local facility where it is processed into compost and used in landscaping and gardens. For more questions about the facility, talk to our recycling coordinator.
What happens if my yard debris is not prepared correctly?
Soil and animal waste can introduce organisms and fungi that would thrive in the compost treatment facility - and contaminate the finished compost.
Treated wood adds chemicals that are harmful to the compost organisms, and to plants.
Plastic bags cause complications in the machinery that grinds and turns the compost. The slow breakdown of plastics also releases chemicals into the soil that are harmful to plants.
What are the benefits of recycling Yard Debris?
Recycled yard debris is called compost.
Compost and you can:
- Reduce your waste by 25%.
- Help keep useable materials out of the landfill.
Use compost, and you can:
- Help soil retain water, and cut water use. Compost promotes healthy plant growth and can reduce your use of fertilizers:
- Fallen leaves contain 50-80% of the nutrients that a tree extracts from the soil. By composting them, you help the soil replenish itself.
- Discourage pests and cut down on pesticide use.
Where can I buy compost for my yard and garden?
The following list is comprised of all DEQ licensed compost facilities in Yamhill and Washington County that sell finished compost to the public.
Newberg Waste Water Treatment Facility
2301 NE Wynooski, Newberg
503-537-1252 (option 1 for New Grow Compost availability & further information)
Greenland's
2200 Orchard Avenue, McMinnville
503-434-5549
Grimms Fuel Co Inc
18850 Cipole Rd, Tualatin
503-636-3623
Lakeside Reclamation Landfill
14930 SW Vandermost Rd, Beaverton
503-628-1866
Nature's Needs
9570 NW 307th, North Plains
503-253-0867
NW Environmental & Recycling
1045 N 4th, Cornelius
503-357-6090
Can I build my own backyard compost bin?
For step-by-step instructions on how to build your own backyard composter (9 different types), go to:
http://www.rrfb.com/pages/compost/Complan.html
Find the composter you're most interested in building, and simply click on the picture for instructions.
Does Newberg Garbage Service sell composters?
Yes! We sell the Earth Machine Composter. Details can be found in the home composting section.
Where can I buy Red Wiggler worms and worm bins?
Buy worms (Red Worm / Red Wigglers / Eisenia fetida) and bins at:
We Got Worms (McMinnville)
Walter Kulnis
503-889-6193
www.wegotworms4U.com
Worms, castings, compost tea
March Biological Control (Sherwood)
1-800-328-9140
www.marchbiological.com
Earth Angel Worm and Garden (Portland)
(503) 234-WORM (9676)
1-888-BUY-WORM
Portland Nursery (Portland)
(503) 231-5050 or (503) 788-9000
*Sells bins but not worms
Can I build my own Worm Bin?
Check out these online instructions for how to build your own worm bin!
Metro How to build a Worm Bin
http://www.oregonmetro.gov/index.cfm/go/by.web/id=554
What is Household Hazardous Waste (HHW)?
Anything labeled as toxic, flammable, corrosive, reactive, infectious, or radioactive can threaten personal health and safety and is therefore considered hazardous household waste.
Common hazardous wastes found in the home include: paints in liquid form, paint thinner and stripper, weed killer, pesticides and herbicides, brake fluid, gasoline and diesel fuel, antifreeze and solvents.
These items may not be put in your garbage or recycling cart, container or drop box. These items are not accepted at the Newberg Transfer Site or at any of our recycling depots.
What can I do with my leftover paint?
Liquid paint is not accepted in garbage or recycling carts, containers, or drop boxes.
Oil based paints, stains, paint thinners, and paint strippers are household hazardous waste and must be taken to a HHW facility or collection event.
Small quantities of latex paint may be dried in the can by simply leaving the lid off or by adding a drying agent such as kitty litter or shredded newspaper. Once the latex paint is completely dry, it may be placed in a NGS garbage container.
Large quantities of liquid latex paint must be taken to a HHW facility or collection event.
What can I do with my household hazardous waste (HHW)?
Yamhill County Solid Waste sponsors two Household Hazardous Waste Events each year. These events are held on the third weekend of May and October. In 2009, there will be one event held in Newberg in May and one event held in McMinnville in October. Both events are open to all Yamhill County residents, at no charge.
At Newberg Transfer Site:
2904 S Wynooski Rd, Newberg
Sunday, May 16, 2010
10:00 to 2:00 pm
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At Western Oregon Waste Recovery Zone:
2200 NE Orchard Ave, McMinnville
Saturday, Oct 16, 2010
8:00 am to 2:00 pm
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For more information on HHW and these events, please visit the Yamhill County Solid Waste website. www.ycsw.org
For information on disposing of Commercial Hazardous Waste, please call Yamhill County Solid Waste at 503-434-7445.
Event Recycling for Bottles & Cans
Event recycling kits are available for use at your events. There is no charge to use the kits, however you will be charged for disposing of any garbage or if you do not return the kits. Call to reserve recycling kits. |
